- The site's purpose needs to be explicit.
- The behaviour you expect from members of the community needs to be clearly stated.
- When a person is behaving problematically, the moderator needs to call them out publicly.
(A fourth principle: you never need to apologise to the moderator.)
It's a good listen, with some other conversation about running Spione and Dogs in the Vineyard. The interview is here: http://www.geekyandgenki.com/show025-interview-with-ron-edwards-and-vincent-baker/
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